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Airlines and
Airports


Over 80 million pieces of luggage
are lost at airports each year

Chargerback helps you get
them back to your travelers

Even if they have already left for another city...
Even ignoring lost luggage, with major airlines each collecting upwards of 10,000 lost items a month, and airports collecting over 12,000 laptops each week, it's no wonder a trip on an airplane can result in stress for hundreds of thousands of passengers each year.

Many airports and airlines have multiple full-time staff dedicated to handling lost items and the cost of returning those items, just in postage, can really add up.

With Chargerback, you can streamline and automate large parts of your airline or airport's lost and found process, greatly simplifying the inventorying and returning lost and found items. Travelers can report their lost items right on your website using the Chargerback embedded IFRAME form. Then your staff can utilize the Chargerback service to quickly match lost item reports with items found on your airplane or in the airport, and easily notify the traveler via email about the current status of their reported item.

By making it easy for the traveler to self-report a lost item, you can avoid significant work on the part of your staff. By making it easy for the traveler to pay a nominal fee to have the item mailed to them, you can also avoid paying the costs yourself.

With Chargerback return rates can easily be 90% or more, while the effort required by your staff can be cut in half.You can learn more about Chargerback on our Overview and How It Works pages.

Sign up for your FREE Chargerback account today, and see how easy it is to use for yourself.



Did you know?

The most common items left behind in airports, as you might expect, are luggage but laptops rank very high on the list as well.

The Chargerback® Lost and Found Solution is protected by one or more patents, including U.S. Patent No. 9,367,527