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Movie Theaters


Millions of items are
lost each year watching the show

Chargerback helps you get those
phones and keys to your patrons

It truly amazing what people leave behind...
Along with the empty popcorn boxes and soda cups, the number of valuable items lost by movie goers each month can be staggering. What can be even more staggering is the time your staff has to spend taking reports, looking for items, and even paying to have them returned.

With Chargerback, you can streamline and automate large parts of your theater's lost and found process, greatly simplifying the inventorying and returning lost and found items. Patrons can report their lost items right on your theater's website using the Chargerback embedded IFRAME form. Then staff can utilize the service to quickly match lost item reports with items found on your property, and easily notify the patron via email about the current status of their reported item. The patron can then arrange pickup or shipment by responding to the prompts in the email.

By making it easy for the patron to self-report a lost item, you can avoid significant work on the part of your staff. By making it easy for the guest to pay a nominal fee to have the item mailed to them, you can also avoid paying the costs yourself.

With Chargerback return rates can easily be 90% or more, while the effort required by your staff can be cut in half.You can learn more about Chargerback on our Overview and How It Works pages.

Sign up for your FREE Chargerback account today, and see how easy it is to use for yourself.



Did you know?

The most common lost items at a movie theater are cell phones and keys.

The Chargerback® Lost and Found Solution is protected by one or more patents, including U.S. Patent No. 9,367,527