Rental Cars

Hundreds of thousands of items are left
in rental cars each year

Chargerback helps you get them
back to your renters

Even if they have already left for home...
With return rates of up to 75%, rental car companies are among the best at getting lost items back to their owners. However, the staff time and cost of returning items can really add up. Many companies have gone so far as to assign a person in each location to own lost and found.

With Chargerback, you can likely not only increase your return rates even further, but save significant effort by streamlining and automating large parts of your rental operation's lost and found effort. Renters can report their lost items right on your website using the Chargerback embedded IFRAME form. Then your staff can utilize the Chargerback service to quickly match lost item reports with items found in your facility or in your rental cars, and easily notify the traveler via email about the current status of the item they reported lost.

By making it easy for the guest to self-report a lost item, you can avoid significant work on the part of your staff. By making it easy for the guest to pay a nominal fee to have the item mailed to them, you can also avoid paying the costs yourself.

With Chargerback return rates can easily be 90% or more, while the effort required by your staff can be cut in half.You can learn more about Chargerback on our Overview and How It Works pages.

Sign up for your FREE Chargerback account today, and see how easy it is to use for yourself.

Did you know?

The most common items left behind in rental cars are: Mobile phones, laptops and cameras.

The Chargerback® Lost and Found Solution is protected by one or more patents, including U.S. Patent No. 9,367,527