Shopping Malls

Shoppers take home bags -
leave other valuables

Chargerback helps you get lost
items back to your shoppers

Sometimes shoppers leave items behind when they leave the mall...
Especially during the holiday season, busy shoppers forget wallets, credit cards, car keys among other personal items in shopping malls. Chargerback will help handle these lost items easier than ever before.

With Chargerback, you can streamline and largely automate your shopping mall's lost and found process, greatly simplifying the inventorying and returning lost and found items. Shoppers can report their lost items right on your mall's or store's website using the Chargerback embedded IFRAME form. Then staff can utilize the service to quickly match lost item reports with items found on your property, and easily notify the guest via email about the current status of their reported item.

By making it easy for the shopper to self-report a lost item, you can avoid significant work on the part of your staff. By making it easy for the shopper to pay a nominal fee to have the item mailed to them, you can also avoid paying the costs yourself.You can learn more about Chargerback on our Overview and How It Works pages.

Sign up for your FREE Chargerback account today, and see how easy it is to use for yourself.

Did you know?

The most common item lost at the mall are car keys.

The Chargerback® Lost and Found Solution is protected by one or more patents, including U.S. Patent No. 9,367,527