What can we say - people love
Chargerback Lost & Found software!

I am very pleased with United for going through proper procedures to return my lost luggage to me today. It was a very stressful time for me and you made it so much better with the return of my bag. I appreciate all your hard work and great customer service. Thank you! I am such a fan of United Airlines!

Nicely done. Thank you.

Thank you!!! I couldn't believe the efficiency and speed of this service, frankly I was amazed you found it at all. Much appreciated!

Thank you very much for having this program of letting me know you found my wallet and can send it back. I’m very grateful to you.

Thank you for locating my watch.

Thank you so much for your help getting my prescription glasses back.

Great work with finding my item and quickly communicating with me!

Smooth process

Thank you for the persistence on finding my list item.

Thank you! I appreciate the effort

After freaking out that Matt’s wallet was picked up pocketed yesterday, I got a message that you found it!! Thank you. You are amazing. Christine who I talked to was a blessed sole that we were able to talk to. The walkers on its way home. Thank you so much y’all are amazing !!

Thank you for finding thee old iPad for me. I figured it was lost forever and just purchased a new one two days ago. Now the old one will go to our daughter.

Just spent a week at Eagles Nest with my family as we have done for 37 years. The staff there is the best! From the front desk, to the pub staff, to housekeeping, to Caudia and Alisa, everyone is awesome! Thank you all for making our family vacation a very memorable one!

Thank you

I appreciate you finding and retrieving my lost wallet and gob, but I have to ask. Where in the park was it?

I’m impressed by how fast the process went. Thanks to the employees who helped!

Thank you so much for locating my wife's Kindle and getting it back to us. We were certain it was lost for ever. This was totally unexpected and greatly appreciated. The delivery was very fast and the Kindle was boxed and well protected. Thank you again. Best regards, Frank S

I am grateful for all of your efforts, from finding my phone to ensuring that it is safely and promptly back in my possession.

Excellent service however it would have been easier if a phone number was available ! Greatly appreciate the service & return !!

I received my lost items. Thank you so much for founding them and making sure I got them back. God bless!

The staff was very friendly and really helpful I lost my wallet and they gave me detail instructions for returning it. Ty so much!

Je tiens à remercier sincèrement toute l’équipe pour les efforts remarquables qu’elle a déployés afin de retrouver les deux tablettes Apple que mes enfants avaient perdues à l’aéroport de Toronto. Dès le début, le personnel s’est montré attentionné, professionnel et déterminé à nous aider. Grâce à leur excellent travail, nous avons pu récupérer nos tablettes, ce qui nous a énormément soulagés. Je suis extrêmement satisfait du service reçu. Un service exceptionnel, efficace et empreint de bienveillance. Merci encore à toute l’équipe pour votre dévouement. Je recommande vivement leurs services !

Hello i thank ya’ll so very much for your support an amazing job for helping me finding my lost item God bless you all.

Grand Canyon RV park in conjunction with Chargerback has gone above and beyond in returning equipment I left behind.

Thank you so much and i truly appreciate your services . I got my phone back . Bless you guys

The woman I spoke with on 7/21/26 regarding my lost phone was just awesome and I wanted to let AA know what fantastic service she was to me. Kudos to Shannon!

Thank you for your promptness. I understand how crazy things are with delays, weather and smoke from all the fires. Bless you for taking care of this. Sincerely, Carol D.

I lost my passport, PR ID and my cash on a flight after staying up 24hrs in the airport due to cancellations and waiting in hopes on getting on a standby flight. By the grace of God I was able to get onto the flight and I was sitting in 4E.. due to the conditions of everything I got up and left it on the plane. Stressed is an understatement, all I could do was cry, I’ve probably cried 1/4 of a regular sized pool in the past two days. Even though I just wanted to sit here and cry my eyes out, I was calling PVD and CLT on different phone numbers, talking to different people trying to get information and I felt hopeless. Until I called today and the lady who found my purse is literally an angel. When she said they found it, tears filled up my eyes on how grateful I am. God bless her and the staff members who returned my stuff.

Greatly appreciate the kind MTA rep on 511, as well as the other good folks who recovered my wallet.

Excellent service. Above and beyond my expectations!

Thank you for finding and returning my items.

I received my jewelry Thursday 7/8 and received a check from Princess the following Thursday 7/16. So happy to know that the Princess staff has honesty and integrity of its employees thank you.

I regret not making a note of the woman who assisted me in locating my laptop last week. The response came very quickly and she could not have been more friendly or helpful. While I don’t recommend leaving items behind, it’s good to know what a fabulous job Tampa does item location and customer service. Kudos to the team!

Everyone I talked to was extremely helpful and nice! Brian Cooper got back to me quickly to let me know he located my Rx sunglasses I left in my room. Very professional and great customer service!

Outstanding performance in getting my lost item back in my possession!! You’re people and your processes performed flawlessly!! Thank you so very much!!

Package received. Many thanks!

Great service and communication. Thank you.

The team has been EXTREMELY helpful. Unfortunately I do not recall the name of the individual who was assisting us at the resort, but she went above and beyond to help us find the blanket. We are rating your customer service as exceptional and we are extremely grateful for everything (especially since our 2 year old cannot go to sleep without this blanket).

Returned my lost card so quick ly

You all are absolutely wonderful. Your team in Katy, TX was the best ever. Professional and friendly. Thank you again.

Thank you very much for taking care of my I pod pro that I left behind in the plane . Appreciate it bery much, bless your hearts!

The staff have been friendly and helpful. From the operator to the Lost & Prevention staff. I appreciate the link to submit the missing items and the follow up and status. The blend of the staff's engagement and the technology has made the experience of retrieving my items very easy. Thank you.

You folks are amazing! Thank you so much for finding my 40th anniversary photos. Your quick responses also help provide relief and anxiety over what I thought would be lost to me forever. You folks are terrific!

I want to especially thank Claudia at AA Miami lost and found for her excellent assistance in locating and arranging shipment of our iPad device! We left it on a flight from Milan to Miami on June 19, 2026. We filed the lost and found report on June 20th. Thank you again for everything AA did in locating and coordination to return our iPad. Best regards, Michael K.

I sure appreciate your responding to the lost/found report so quickly. Finding the glasses & getting them to me was great news. Thank you

Thank you for the return of my phone. It has been received.

This was my first experience using Chargerback to retrieve items I left behind. It was a great experience and I was happy to see my things back when they arrived at my house. I was kept informed through the whole process. You are are great

Thank you! As the item lost was my purse it was extremely nerve wracking.

My jewelry has been delivered, and my heart is now happy

Thank you

Thank you for diligence. A thousand thankyous and smiles. Give yourself a plantium star.

Thank you for finding my luggage. I have texted customer service many times and they were so helpful

All I can say is I am amazed. My kindle was returned today in perfect shape. Boy does your system work. As we say in the south “bless your heart” to the honest worker who turned it in. Thanks so much!

Thanks

Very thankful that someone turned my lost item in and it is being sent to me.

Wow! You found and returned my computer. How do I reward the housekeeper that turned it in? How do I let your management know what an amazing service you run?!! I am so grateful to you all that helped. Good karma to you all!!!

Thank you so much! My daddy is grateful for the Carnival team’s efforts and honesty in finding and returning the car/house keys. As a cruiser who already loves Carnival, we will continue to push this cruise line before any other! Thank you again!