We've worked hard to make lost and found easy for you and your customers

Be up and running with Chargerback in less than 10 minutes.

You know how lost and found typically works:

A customer calls or stops a staff member to say they lost something, and from then on it's a manual, time-consuming process for your staff that in general results in only 1/3 of your customers getting their items back. You know lost and found is important, but you wish it took less effort and had a higher success rate. With Chargerback, you now have a better way to manage lost and found.

Consumers report their lost items, and businesses record their found items

Chargerback process - item is found and entered into the system, customer is contacted or self-reports a lost item, item is matched and customer is notified

Items are Matched and Returned

Chargerback process - customer agrees to pay the nominal fee via credit card, hotel/business prints shipping label, confirmation is sent to the customer with a tracking number

2013 survey by Wakefield Research indicates that 66% of consumers would either switch brands or view a business more favorably if that business offered Chargerback as an amenity.