What can we say - people love
Chargerback Lost & Found software!

Excellent job, YUL lost & found team!!! Very efficient, friendly and courteous service received from the young lady and the email team. Thank you very much & keep up with the Joe well done!! Have a wonderful weekend ALL

To whom this may concern, upon returning home from our getaway Valentines weekend and unpacking and noticed that i was missing one of my favorite pair of sandals, I contacted Ballantyne Hotel where me and my husband stayed and spoke to one of the staff members pertaining to what i was missing, they passed my information on to management there and the security team sent me an update stating that my sandals were located. It was done in a timely manner, so I was pleased with the turn out! I really appreciated the professionalism. Thanks, Mrs. Parks

Thank you!.! received my Jacket!!! You’re AWESOME!

Thank you so much for finding my item and for the efficient service and heat communication throughout the process.

Thank you for your prompt service in returning my phone to me that was left in the terminal.

Muchas gracias por su atención y ayuda, ya tengo el pasaporte

You all are awesome for searching this out for me through your post and found. And you found it. We will always be grateful.

excellent work as usual thank you

Thank you so much for your incredible response and help returning my clothes. I’m sorry I left them there and caused you this inconvenience. Thank you very very much.

Thank you f so much for taking the time to get my iPad back to me , it's much appreciated .

thank you.

Got the iPad! Thanks.

Thanks

Thanks for all your help!

i received my jacket yesterday. Thank you very much for your outstanding service .

Thank yall

Thank you for helping me retrieve my iPad. I promise not to be so forgetful next time!

Thanks for your prompt return of my lost bag which contained medication. I am very grateful.

Excellent service. Thank you

Great service , thanks so much.

Awesome customer service. Love the process

The lost phone arrived yesterday. Many thanks to all who were involved in making that happen. United is -- in fact -- well named as the airline whose employees work together in a united way to serve passengers with exceptional competence!

And THIS is why I choose AA to fly. Your service and staff is amazing and I am ever so grateful!

Thank you so much for finding and returning our Fire tablets that we left at the Denver Airport. I really appreciate it quick response. Thanks again so much.

The exceptional service I received from the lost and found team was truly remarkable. I had misplaced my AirPods in my room and was promptly informed by the courteous staff on how to complete a report. They provided me with instructions on how to submit a screenshot from my “Findmy” app, which I promptly uploaded. I was notified shortly thereafter that my AirPods had been located. The team promptly dispatched them back to me, and I received them in pristine condition. I extend my sincere gratitude to the entire lost and found team for their exceptional assistance.

Wonderful delivery. Team did a wonderful job with finding all my jewelry and special pieces.

Thank you so much! I really appreciate your retrieving my phone and returning it to me. You are phenomenal people providing a phenomenal service! THANK YOU!

Rosa and Mayra helped me through the process, very grateful

Thank you for helping me retrive my lost Jacket and coat.U R very profenical at this. Thank you David H. 02/12/2025

Thank you American Airlines for finding my daughter's iPad and shipping it to us. We are very happy with the whole process and how you kept us abreast to your search.

Easy peasey

Thank you for finding my lost item! It took longer than expected, but you found the item, and I really appreciate it! Thank you.

Thank you so much for your help

Thank you so much your sincere and thoughtful help!

To Alaska Airlines- you are so wonderful! Thank you for all your help in finding our lost kindle. Just one of many reasons why I love Alaska airlines!

You guys and gals are the BEST! No hassles, no problems, just results; and with a smile. I can onlyy imagine trying to find a lost item in the old days with delta or even now with American. You remind me of the old Western Airlines ad; "The ONLY WAY TO FLY"!

Thank you for getting my item back to me! Much appreciated!

Thank you for following up on items accidentally left on the Rotterdam.

Great service in conjunction with United from the at airport staff to the simplicity of the online loss reporting system to the status reporting. Great job. Many thanks.

Thank you for responding so quickly. I received my machine back yesterday and was able to use it for the first time. After being without it for several nights. It is difficult for me to breathe without it. Thank you for sending it back so quickly.

After loosing a brand new iPhone, i was pretty sure it was never coming back. But thanks to your service it was found and returned to me within 4 days. I was very impressed with your ease of use and quick response to my report. Thank you!

Amal was great in helping me to locate my laptop which I had left in the security line. The process to have the laptop shipped to me was very easy to complete. Thank you for your help!

I want to thank you for recovering my lost item and sending to my HOR swiftly. It took 1 day for my item to arrive. Again thank you so much and glad to see a company taking care of customers.

You guys are great. Thanks for returning my clothes so timely and efficiently.

You are amazing. I really wrote off my Kindle thinking I would never see it again. It was a gift from my children for my retirement that I received only a week prior. I felt so bad. You don't know how excited I was to receive you text and email. Thank you so much. Sincerely, Judy Brahm

I appreciate the excellent service of the staff at the Grand Canyon Lost and Found department. We left our sunglasses at the cabin we stayed in a few weeks ago. The Lost andFound had the glasses and sent them to us the very afternoon we contacted them. Professional Staff and easy to work with. THANK YOU

Your good service in returning my lost bag is much appreciated. I am impressed - Thanks, Glenn

Thanks for getting my laptop back to me today.

Everyone was great and very efficient

The lost and found service was excellent, the best I have experienced in my travel of the last 30 years. THe answers provided were precise, swift, and most of consdierate and kind. Thanks to Air Canada.

I got message 10 days ago that it was found with the link to pay for shipment , I did pay and got message it will be mail to me soon

Thanks for recovering my tablet

Thank you so much! The fellow who found it also called me! (A good Samaritan!)

Thank you, thank you, thank you! I never expected to see my iPad and air pods again. You quick response and actions were a wonderful surprise. I'm grateful!

Thank you so much for your speedy response! Your attention has been noted and much appreciated. I look forward to having our passports in hand so that we can resume travel plans. Sincerely, Lisa Moore

Dina and Tiffany are top notch. Their communication and follow up was superior to anyone I spoke in security or the front t desk. They actually did what they said they were going to do each and every time. They were professional and compassionate. Other Mandalay employees couldn’t pass me off fast enough. Thank you Dina and Tiffany! Ladies - you are the reason we would consider returning.

Extremely pleased with the service received. I had basically written off finding my iPad, which I left on an Alaska Airlines flight. And yet within a week, FedEx delivered it back to me. Thank you, thank you thank you

The man working in security and lost/found this morning when I called was so helpful and friendly. I am also grateful that those cleaning the room found my items and turned them in. Thank you all for helping me have the chance to reconnect with my forgotten items

You all did awesome! Thank you very much!

I received the lost items.Thank you !!!

Karen was so great to work with and helped us tremendously. Thank you so much!!

My lost purse was returned in a timely fashion with all of the contents intact. Thank you.

I hope this will get back to the Bellagio. After waiting on hold a very long time, I thought it is unlikely I will get much help nor would we get our glasses back. Boy, was I wrong. I have received nothing but professional, compassionate and friendly treatment from your Lost & Found Department. Talk about quick, decisive action...everything moved super fast. They quickly retrieved the forgotten glasses from the guest room and within minutes I already have a tracking number. I am appreciative of the texts and emails, knowing that our lost item was important to y'all. A big THANK YOU for taking our loss so seriously and providing superior, excellent customer service.

Could not be more pleased with the honesty of the person responsible for giving this to Security. They are to be commended for their integrity. Also, many thanks to Tammor in Security for helping me. Love this New Orleans Four Seasons and their entire staff for such good attention during our week stay during the 100 year snow storm. Our sincere thank you, Bill and Mary Jane W. (Room 1XXX from 1/20-1/27/2025)

ChargerBack is a wonderful system: thank you, and thanks to the staff at the Hotel Indigo NYC downtown, for making it easy to get my headphones back.

Thank you so much for your expediency and quick responses!

thank you to Alaska Airlines and the representative who called me about my lost AirPods that I had already “written off” because so much time had passed. I thought I had dropped them in the parking lot of a hotel in Los Angeles and would never see them again. Fast forward a couple months and I got a phone call from Alaska Airlines! She asked me if I had lost anything and I couldn’t believe my ears! Kudos and thank you for finding me and reaching out! The process to get my AirPods sent to me via FedEx was super convenient, secure, and easy and I now have my AirPods back with me at home! Thank you SOOOOOO much! I am so impressed with the service!!

I am so thankful and appreciative of the team at American Airlines that helped find my lost item quickly! Everyone was so kind and patient throughout the process and reassured me the whole time. Thank you all so much!

Dear all, yesterday my lost phone safely arrived home. I would like to thank you so much for taking care of it. I would also like to exuse my carelessness and causing all the fuss. It won't happen again. I hope ;-) Once again vielen Dank und h. G., thank you very much and best regards form Germany Norbert Keller

So impressed with this process and the Hitlon team working behind the scenes in this lost and found process. thankyou

Amazing! My bag was delivered today. It was lost 12/22/24 on Princess. After a month I am very surprised it was found&! Thanks so much for a great job .

Worked like a charm.....Thank you!

I left a valuable personal item at the hotel (expensive toothbrush) and was very pleased with the lost and found process. The staff at Luma were able to quickly share the Lost and Found form with me, which I filled out and received a prompt reply in less than 24 hours. Thank you for the excellent service!

all's well

Thank you so much for having honest staff looking out for their guest.

Thank you for shipping my items Sincerely: Arutyun P.

Thank you so much for your followup. A personal thank you to Irma who helped me and went out of her way. I really appreciate her kindness.

I was absolutely delighted with the process, tech and personal involved in retrieving the phone I left at the ft myers airport. the response was fast, the retrieval system first rate. just damn excellent.

Thank you for locating my purse and returning it to me so expeditiously!! This whole process came down to faith and your incredible professionalism. Kudos to United Airlines Lost and Found department!!!

Great help from the woman at the Alaska Inflight Warehouse. She worked to find my bag when nothing was happening. Even with the find my iPad app she was the one to finally get it figured out. Thank You!!

I want to thank Alaska Airlines personnel for their persistence in locating and returning my lost raincoat. It was delivered to me yesterday, earlier than expected. I regret that I am now among those for whom the Airline has to expend time and energy to recover an item left behind by an absentminded passenger; I very much appreciate their efforts! Thank you so much Alaska Airlines! Lois S

We would like to thank you very kindly for finding and sending back my hat, Your lost Report ID: 373xxxxx, I truly appreciate your effect for doing this, great job... thank you Gordon

I left my kindle in the front pocket where i was sitting. I did not even report it missing and United contacted me to tell me that they found it. I am impressed by the affirmative reach out and that a staff member turned it in. Kudos to your staff!

Left my iPad on flight. Thank you so much for promptly finding it and getting it shipped to me!!!!