I love you all forever! I can’t believe you found my cpap! the person I talked to on the phone was so nice! She gets extra credit today!!! Thank you all so much!
-Marianne J.
A passenger of Charlotte Douglas International Airport - 4/16/2025
thank u Elisabeth G.
-james R.
A guest of Treasure Island - 4/16/2025
Thank you so much for letting me know you found my Kindle and will return it to me. I appreciate it very much. I realized after I deplaned here in Columbus it was missing and I didn’t think I would ever see it again. Thank you!
-Ernest B.
A passenger of United Airlines - 4/16/2025
Many thanks for finding and returning the items left in our room. I presume in was housekeeping that found it when they cleaned our room. Please pass on our gratitude
-Jeff J.
A guest of Venetian Resort and Expo Lost and Found - 4/16/2025
It wase awesome that you found my kindle and were able to rturn it to me even after I left it in the seat in which I had moved because of an upgrade
-Jeffrey Michael B.
A passenger of United Airlines - 4/16/2025
Happy with the communication and delivery, thank you.
-Jarome
A passenger of Alaska Airlines - 4/16/2025
Excellent service, easy to process. Thank you!
-Denise S.
A guest of MVC Marriott's Ocean Pointe - 4/15/2025
Great process!!
-James M H.
A passenger of Tampa International Airport - 4/15/2025
Thank you so much for your assistance!!!
-Jill C S.
A guest of The Squire at the Grand Canyon - a Holiday Inn Resort - 4/15/2025
Thank you so much for finding my iPad and contact me in regards to returning it appreciate your and all your help. Thank you very much again.
-William S.
A passenger of Sanford Airport Authority - 4/14/2025
Thank you so much and please make sure that the Laptop will be wrapped safely. Best regards from Stefan F.
-Stefan F.
A passenger of Charlotte Douglas International Airport - 4/14/2025
I very much appreciated the efforts and assistance from your agents in both Edmonton and especially Toronto (Khalid) in helping me to recover by cellphone. Many, many thanks!!!
-Wendy H.
A passenger of Air Canada - 4/14/2025
Thank you so much. I am so happy AA has a Lost and Found department that is so concerned and good at your job. I can't say enough about how fast and compassionate you have been. Thank You Thank You
-Matthew C.
A passenger of American Airlines - 4/14/2025
Thank you for the service
-Sabina R.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 4/14/2025
The person I spoke with was courteous and helpful located the item and called me back.
-James S.
A guest of Beau Rivage Resort and Casino - 4/13/2025
Many thanks for returning my iPad. Your lost and found system worked well.
-James W. H.
A passenger of American Airlines - 4/13/2025
You guys are awesome! Thank you so much.
-Karin E K.
A passenger of Alaska Airlines - 4/13/2025
Thank you for finding my phone very great full for that
-Allison G.
A passenger of Air Canada - 4/13/2025
I cannot thank you enough appreciate the courteous and professional service and helping me to find my lost item. I’m 75K and will be sure that I am next year as well thank you so much again for the great service!!
-Daniel M.
A passenger of Alaska Airlines - 4/13/2025
Gail! You are a rock star! Thanks so much for making the return process of my lost glasses so easy! You are so kind and efficient! Bretton Woods is lucky to have you! I really appreciated the follow-up call also!
-Lisa P.
A guest of Omni Mount Washington Resort/Bretton Woods Ski Area - 4/11/2025
Thank you so much for contacting me regarding my lost kindle. I’m thrilled it has been found and being mailed back to me. With gratitude,
Chantal
-Chantal L.
A passenger of United Airlines - 4/11/2025
Thank you ! Items were shipped and received quickly!
-Kathleen D.
A guest of Big Sky Resort - 4/11/2025
Our stay was amazing looking forward for our next trip, which will be staying with you.
We want to thank you for your professionalized service toward our lost item. We have received it. thank you .
James
-James H.
A guest of Golden Nugget Las Vegas Security L&F - 4/10/2025
Package was delivered safe and sound.
-Roberta A.
A passenger of United Airlines - 4/10/2025
Thank you
-Gregory A.
A passenger of Royal Caribbean International - 4/10/2025
Thank you for the excellent service and honesty involved in returning our lost item. Greatly appreciated!
-Uyen H.
A passenger of Hawaiian Airlines - 4/9/2025
Fantastic service......managed to located my device and arrange a swift delivery of my device back home......and all at a reasonable price....the option to pick up was also available.....so fabulous service all round.... really please..thank you United.
-Gwennan W.
A passenger of United Airlines - 4/9/2025
I am truly appreciative and shocked that my item was found. I thought for sure someone took it and I would never see it again. I am still waiting for it to be delivered, but hopeful to receive it. Thanks for restoring my confidence in the airlines to do the right thing in these circumstances.
-kenneth A.
A passenger of United Airlines - 4/9/2025
everything was smooth and everyone went above and beyond to help us get our bag back. thank you all SO much
-Trisha Dawn S.
A passenger of Alaska Airlines - 4/9/2025
So grateful that my belongings and cash were found. Thank you!
-Kenneth G.
A passenger of American Airlines - 4/8/2025
Wonderful service!! So appreciate the help, thank you!
-Sue H.
A passenger of United Airlines - 4/8/2025
Después de varios intentos por fin voy a recuperar mis equipajes gracias por todo y sigan ayudando a las personas que lo necesitan gracias muchas gracias
-Ytamar M.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 4/8/2025
Excellent service in recovering my lost wallet. Amtrak is the best!
-Maryann C.
A passenger of Amtrak - 4/8/2025
What an incredible team the Ko Olina resort is lucky to have. They found my most prized possession in the world, and were so patient with me during the process. Thank you to this wonderful group of people, and I wish you luck, love, and happiness, just as you have brought me :) Mahalo
-Ava S.
A guest of MVC Marriott's Ko Olina Beach Club - 4/8/2025
Shockingly fast on mailing my item back !!! Thanks so much!!!
-Beverly A.
A guest of HGV Polo Towers - 4/7/2025
I can't thank you enough for helping to find my item. I have gone to my home airport and to San Diego airport, I have called and emailed a bunch of people and I am so thrilled to finally be able to get the item back. Thank you very much!!!!!
-Sherrie C.
A passenger of American Airlines - 4/7/2025
Just excellent, fast, simple.
-Marco Andres Vizcaino G.
A passenger of American Airlines - 4/7/2025
Still waiting for shipment arrival. Payment for the shipment was easy and straightforward.
-Mark H.
A guest of Hilton Grand Vacations Tuscany - 4/6/2025
I thank the lost & found department for such a quick & easy return of my passport.
Very courteous & delivered without a problem.
-Eileen
A passenger of United Airlines - 4/4/2025
Very helpful! Especially thanks to Jolene S.!
-Jessica Blake H.
A guest of Venetian Resort and Expo Lost and Found - 4/4/2025
Received by Fedex on Friday a.m..Bravo and great thanks to your organisation!
-Paul F D.
A passenger of Air Canada - 4/4/2025
I am so happy to have in lost items returned and thank you so much for making it happen!!!
-Donna D.
A passenger of United Airlines - 4/4/2025
Thank you so much for all your efforts in finding and sending my backpack!!!
-Donna D.
A passenger of United Airlines - 4/3/2025
The Cibola Vista staff was very helpful in finding my lost item and prompt in letting me know how to get it back. They were Great!!
-Marge C.
A guest of Cibola Vista Resort and Spa - 4/3/2025
Thank you so much for your help in locating and returning our sunglasses! It is much appreciated.
-Sharon Q.
A customer of Dollar Car Rental Seattle - WA - 4/3/2025
I work for American and was so excited to receive notification so quickly that it had been found. Thank you for excellent Service.
-Katherine S.
A passenger of American Airlines - 4/2/2025
Thank you! Well done! Just received my clothing today.
-Donna B.
A guest of COMFORT INN & SUITES Surprise Near Sun City West - 4/2/2025
amazing staff and so so helpful. D is the BEST!!!
-Dawn
A guest of Marriott Allen Hotel and Watters Creek Convention Center - 4/2/2025
Once again, American Airlines to my rescue. I am as loyal as can be to your airline but you continue to make it easy to do so. This is yet another example of AA going above and beyond for their customers. I can’t thank you enough for reuniting me with my “work” iPad. This device is obviously very important and it’s not lost on AA that it is.
Thank you tremendously!
JT
-Jason T.
A passenger of American Airlines - 4/2/2025
Thank you so much!
-Patricia H.
A guest of Jekyll Island Club - 4/1/2025
My husband left his prescription medicine in the nightstand. He didn't realize it until we were home. I called the hotel and spoke with 2 different people, I wish I remembered their names. Both were extremely helpful and professional. You have a good team! :)
-Kenda D.
A guest of Fontainebleau Las Vegas - 4/1/2025
WoW! Thank you so much!
This sweatshirt was custom made by my students and I was heartbroken at losing it... I am so happy that you've found it and it is on its way back to me!
Thank you!
-Jeffrey
A passenger of Alaska Airlines - 4/1/2025
Thanks for help, the item iPad Pro I left it on the airplane is now at home. Martin
-Martin H.
A passenger of United Airlines - 4/1/2025
THANK YOU for finding my Kindle and returning it. It arrived today (March 31, 2025) via FedEx. FedEx left it out in the rain, but it turns on and seems to be fine. Thanks, again.
-Theodore A B.
A passenger of Royal Caribbean International - 4/1/2025
AWESOME SERVICE!
Thank you!
-Sara P.
A guest of Wyoming Inn of Jackson Hole - 4/1/2025
Can actually in be in awe of your process. Thank you so much following through and getting my purse back! Thank you so much!
-Carol M.
A passenger of American Airlines - 4/1/2025
I just received my meds and assundry items that I mentioned to you. You did a superb job talking with me and acting accurate Not having my prescription meds made me feel anxious and everything you did made me feel better. I send you and the housekeeping staff a big THANK YOU!
-Mark E.
A guest of Beacon Grand - 4/1/2025
This was such a nice experience and we just wanted to say thank you! It was easy to file the report and we received the nicest message from Onefre (sorry if misspelled) at United Baggage in Detroit that my sons wallet was found! It was extremely easy to go online and pay for the shipping and we appreciate the tracking information! Thank you sooooo much!
-Meg L.
A passenger of United Airlines - 3/31/2025
Excellent service! Easy to understand and fill out the forms. Thank you!
-Susan
A guest of Hampton Inn & Suites by Hilton Anaheim Resort Convention Center - 3/31/2025
You guys are awesome. It was amazing yall found it, but even more awesome was how yall got in touch with me and called me. Thanks so much for all you do.
-Floyd LeBla C.
A passenger of American Airlines - 3/31/2025
I can't thank you enough for the great job you've done in finding and returning my Kindle. Our flight with United was terrific in every way and I couldn't be happier. Thank you
-debra C.
A passenger of United Airlines - 3/30/2025
Excellent service. Very happy.
-BD
A passenger of Air Canada - 3/29/2025
Very speedy recovery, thank you all very much, great work!
-Paul C.
A passenger of American Airlines - 3/29/2025
I’ve received my purse. Thank you so very much for your diligence in finding it and for keeping me informed during the process
-Jan H.
A passenger of American Airlines - 3/28/2025
I was very happy with the service of the lost and found department, its always better when they find your lost item of course but it was a very easy process to start and within 3 days my items were found
-Chad C.
A passenger of United Airlines - 3/28/2025
You guys are absolute angels. My purse, with all its contents, got back to me (from Austin to Tallahassee) in 24 hours! Wonderful service!
-Lynn B.
A passenger of Austin-Bergstrom International Airport Lost & Found - 3/28/2025
Thank you for finding them.
-Joseph S.
A passenger of Carnival Cruise Line - 3/28/2025
The pacage arrive!
It was very important, so I am very happy that it was found.
Thank you very much for your help!
-Tadaomi U.
A guest of Hilton San Francisco - 3/28/2025
Package arrived as promised, in 2 days. Contents undamaged as you can tell since I am emailing you from my 'misplaced' tablet. Thank you mucho for finding it. We don't realize how dependent we are on the machines until they are gone I think this is the first step in them taking over!!!
-Steve K.
A guest of Tahiti Village - 3/27/2025
Thank you AC Employees who found my bag after 2 weeks lost. Yes, airlines lose bags at times, but this loss was 100% customer fault. I forgot my bag on the plane. I neglected to have a name tag. At 60, I’m still learning. Safety and Best wishes for the spring season.
Hannu N.
-Hannu N.
A passenger of Air Canada - 3/27/2025
GREAT service
-Thomas H.
A passenger of American Airlines - 3/27/2025
Thank you…you are the greatest
-Linda D.
A passenger of Air Canada - 3/27/2025
Extremely helpful and fantastic service!
-Simon F.
A passenger of American Airlines - 3/26/2025
Excellent service and attention from CLT lost & found department -- namely, Karen.
-Marilyn B.
A passenger of Charlotte Douglas International Airport - 3/25/2025
Thank you: lost item rec'd March 24, 2025.
-John F.
A guest of Holiday Inn Express Nashville Downtown Conference Center - 3/24/2025
Great job, Derrick! You rock in getting our misplaced items back to us!
-Alan D S.
A guest of Omni Hotel at The Battery Atlanta - 3/24/2025
Thank you so much for finding my phone and returning it to me. I did not think I would ever get it back. I cannot thank you enough.
-Matthew D.
A passenger of American Airlines - 3/24/2025
Called when I lost the item, got a reference#, but was also helped at Lost & Found. Jacket will be sent. It was an easy and seemless process.
-kiley C.
A passenger of United Airlines - 3/24/2025
THANK YOU so much for finding and returning my Kindle.
-Catherine O.
A passenger of Amtrak - 3/23/2025
My list kobo arrived home safely. Thank you!
-jennifer K.
A passenger of WestJet - 3/23/2025
Thank you very much for your professionalism by getting my lost items to me in no time!!!
Thank you!!
-Marcelo
A passenger of American Airlines - 3/23/2025
thank you so much for all the help I received from your staff and port authority police. I am very grateful. I am 83 and was traveling alone. Maybe not a smart idea. But it all turned out ok. Thanks again. T. C.
-tina C.
A passenger of United Airlines - 3/21/2025
Thank you very much.
-Steve Cleveland/Suzanne M.
A guest of Caesars Southern Indiana - 3/21/2025
Lost phone returned! Thank you your persistent follow through and providing means for it to be returned to me. A positive event in a chaotic country.
-Deb P.
A passenger of United Airlines - 3/20/2025
Thank you so much for finding my iPad! Appreciate your effort to reunite it with me! Great customer service much appreciated.
-Ann L.
A passenger of Alaska Airlines - 3/20/2025
This process was very easy but I'd like to give a reward to the Hospitality Specialist who found and turned in my item. How do I do that?
-Nicole B.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 3/20/2025
It's a great feeling when your process in place works efficiently. Hats off to the Management and A-team at Hilton Airport Charlotte!!
I'd stay here again...hands down!
Vivian
-Vivian D.
A guest of Hilton Charlotte Airport - 3/20/2025
Thank you so much! In a world of "not possible", you made it possible and delivered! I am impressed and grateful!
-Andrew S.
A passenger of United Airlines - 3/20/2025
The lost anf found folks at the Ft.Meyers airport were trmendous. Jackson was especially great. The item the found was my police retirement badge i wore for 30 years through good and bad it was very sentimental .Thank you all, especially Jackson, for all you did for me. God bless.
-John H.
A passenger of Southwest Florida International Airport - 3/19/2025
I am very grateful to you for paying attention to my loss, informing me so quickly and giving me the opportunity to receive my item with home delivery
-Tetiana F.
A passenger of United Airlines - 3/19/2025
Thank you very for helping find my loss my cellphone. Greatly appreciated for all your help & your time to find it on Friday. Thank you also for mailed my phone back to me via FedEx. I should be receiving it tomorrow. Greatly appreciated all of you for making this mission possible!
Sincerely,
Gigi J.
-Gigi J.
A passenger of United Airlines - 3/19/2025
Thank you for your efforts and service so far, I will be elated when I receive my lost item. I hope FedEx lives up to their part of the bargain.
-Rod T.
A passenger of United Airlines - 3/19/2025
Thank you. This was all so efficient and orderly. Even the package was hidden from the street.
-Beverly B.
A passenger of United Airlines - 3/19/2025
THANK YOU VERY MUCH I am really grateful and impressed by your speed. 3 CHEERS!!!
-Julia A.
A passenger of United Airlines - 3/19/2025
Thank you, Kalahari staff, for locating and returning my son’s lost wallet! Your honesty, integrity, and helpfulness are truly impressive and appreciated !
-Kristy H.
A guest of Kalahari Resorts Sandusky - 3/18/2025
Fast and very professional!
-Andy E.
A passenger of Alaska Airlines - 3/18/2025
Thank you! Never expected to see this stuff again.
-Mark G.
A passenger of Amtrak - 3/17/2025
Awesome service! Thank You!
-Timothy O W.
A guest of Waldorf Astoria Monarch Beach Resort & Club - 3/17/2025
Thank you very much i was sure my 2 in 1 was gone for ever. Your system is fast and effective.
-E. Todd P.
A passenger of United Airlines - 3/17/2025
My daughter didn't even know it had been left on the aiplane. Thank you so very much!
-Rich C.
A passenger of Air Canada - 3/17/2025
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